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You can edit and delete templates based on your permissions.
Using Variables in Templates
Variables in ThreadWave Templates allow you to dynamically insert context-specific information into your templates. Here's a brief explanation of commonly used variables:
$assignee: Indicates the current assignee's name.
$reporter: Indicates the current reporter's name.
$issuekey: Indicates the unique identifier (key) of the current issue.
$now: Represents the current date and time.
These variables will automatically be replaced with the relevant data when the template is applied, saving you time and ensuring accuracy in your comments.