Overview

Real-Time Work Item User is a feature that monitors user activity on a Jira Work Item. It shows which users are currently viewing the Work item and which users recently viewed or closed it within a defined time window. This helps teams understand engagement, improve collaboration, and keep track of who is actively involved in an Work item.

Key Features

• Real-Time Work item Users Tracking
  Instantly shows which users are currently viewing the Jira Work item.

• Recently Viewed/Closed Tracking
  Logs users who recently viewed or closed the Work item within a set time window.

• Seamless UI Integration
  Displays active and recent users directly inside the Jira Work item for quick visibility.

• Improved Collaboration Insight
  Helps teams understand who is actively engaged with the Work item at any moment.

• Flexible Customization
  Time window and tracking rules can be adjusted based on team needs.

• Detects Closed Users:
  Users who have closed or exited the Work Item are identified during the next trigger run (after up to 5 minutes).