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This page provides all the essential tutorials and tips to help you maximize your experience with ThreadWave Comments.

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Adding New Comments

Parent comments can be added the same way as in the native Jira comments

  1. Go to the Jira Issue View screen

  2. Click the ‘ThreadWave Comments’ ThreadWave Commentstab in the ‘Activity’ Activitysection

  3. Enter any content you wish inside the editor and click the ‘Save’ Savebutton.

    TW Editor.png

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Replying to a comment

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  1. Go to the Jira Issue View screen

  2. Click the ‘Smart Comments’ ThreadWave Commentstab in the ‘Activity’ Activitysection

  3. Click the ‘Reply’ Replyicon under the comment you want to reply

  4. Enter any content you wish inside the editor and click the ‘Save’ Savebutton.

    TW Reply.png

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Comments Editing and Deleting

The ability to edit and delete your ThreadWave Comments is governed by Jira's general comment permissions settings, which apply to both Native Comments and ThreadWave Comments.

Users can edit and delete their comments using the edit and delete icons, subject to their permissions.

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Convert Comment as Reply

Easily convert existing comments into reply comments to maintain context and streamline discussions. This feature allows you to reorganize comments by associating them with a specific parent comment, ensuring clarity and structure in your conversations.

Note

The Convert as Reply option is only visible for your own comments.

  1. Go to the Jira Issue View screen

  2. Click the ‘ThreadWave Comments’ tab in the ‘Activity’ section

  3. Click the ‘Get ID’ link button under the comment you want to reply to, and the parent ID will be copied.

    TW GID.pngImage Added

  4. Click the ‘Convert as Reply’ link button on the comment you want to convert, paste the copied ID into the text area, and then click the ‘Save’ button.

    TW CR.pngImage Added