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Yes, ThreadWave Comments is available in the customer portal. You can enable it through the project settings page. If ThreadWave Comments is disabled, it will not be available in the customer portal. |
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No, it is not possible to hide native Jira comments in either the issue page or the customer portal. |
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No, variables are only available for use within templates. They cannot be used in direct comments outside of a template. |
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No, ThreadWave Comments does not support file uploads. |
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No, ThreadWave templates are available only on the issue page and cannot be used in the customer portal. |
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Yes, you can convert a comment into a reply using the "Convert as Reply" option. |
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The "Get ID" button is used to retrieve the comment ID, which can then be used for various actions such as converting a comment into a reply. |
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Yes, you can filter comments by user, date, and text, and you can sort comments by "Newest First" or "Oldest First." |
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Yes, you can edit and delete templates based on your permissions. |