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Admin Configuration :

  1. Log in to your Jira instance

  2. Navigate to Project settings → Extended JSM Portal - PRO

    EJPP FIELDS1.png

    3.Click on the request type then search & add fields.

    4.Hover on the field to remove from stored/selected fields for portal

    EJPP FIELD REMOVE.png

    5.Click Submit to save any changes.
    6.You are all set. the selected fields will be displayed on customer request page ONLY if they have any value(s) on the issue.

    EJPP CUS POR.png


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